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Terms and Conditions

Last updated: 24 October 2026

These terms govern the use of this website. By using it, you agree to them. If you do not agree, please do not use the website.

1. Provider details

This website is operated by:

Company name
Edelweiss Software Group
Registered seat
Bulgaria
Email
edelweisslabssupport@gmail.com

Supervisory authorities: Commission for Personal Data Protection (www.cpdp.bg) and Consumer Protection Commission (www.kzp.bg).

2. Purpose of the website

The website presents our work and services in software architecture, mobile application development, cloud systems and artificial intelligence. The information is general and informative and does not constitute a binding offer.

No contracts are concluded through the website. Specific services are provided only under a separate written agreement that sets out the scope, timeline, price and liability of the parties.

3. Enquiries

Sending an enquiry creates no obligation for either party. We aim to reply within one business day, but we do not guarantee a response time or outcome.

Please do not send confidential information, trade secrets or other people’s personal data through the form. If needed, we will agree on a non-disclosure agreement (NDA) before discussing them.

4. Intellectual property

The content of the website — texts, design, graphics, logo and source code — is owned by the provider or used with the appropriate rights and is protected by copyright law.

You may browse the website and quote short excerpts with attribution. Any other copying, distribution or modification requires prior written consent.

Names of technologies and products mentioned on the website are trademarks of their respective owners and are used for descriptive purposes only.

5. Acceptable use

You may not:

  • use the website in a way that breaks the law or infringes the rights of others;
  • send spam, automated or misleading enquiries;
  • attempt unauthorised access to, overload or disrupt the website;
  • perform security testing without prior written permission;
  • scrape content at scale by automated means.

We may restrict access to the website or the form if these rules are breached.

6. Accuracy of information

We make reasonable efforts to keep the information accurate and up to date, but we do not guarantee that it is complete or error-free. We may change the content of the website at any time without notice.

7. Links to other websites

The website may link to third-party websites. We do not control and are not responsible for their content, availability or privacy practices.

8. Limitation of liability

The website is provided “as is”. To the extent permitted by law, we are not liable for damage arising from the use of, or inability to use, the website, including loss of profit, loss of data or business interruption.

Nothing in these terms limits our liability for damage caused intentionally or through gross negligence, or the rights consumers have under mandatory law.

9. Personal data

The processing of personal data is described in our Privacy Policy.

10. Changes to these terms

We may amend these terms. Changes take effect when published on this page. The date of the last update is shown at the top.

11. Governing law and disputes

These terms are governed by Bulgarian law. Disputes are resolved by mutual agreement or, failing that, by the competent Bulgarian court.

If you are a consumer, you may also contact the Bulgarian Consumer Protection Commission (www.kzp.bg). Nothing in these terms limits your statutory rights.

12. Contact

Questions about these terms: edelweisslabssupport@gmail.com.

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